The 10 Key Ellis Benchmark Shopping Report Questions:

These 10 key questions must be included in the shopping report form for any company who wishes to participate in the Ellis Benchmark.

  • Setting an Appointment
  • Obtaining a Telephone Number
  • Positive First Impression
  • Identifying the Prospect’s Specific Needs
  • Discussing and Showing the Property
  • Condition of the Apartment Shown
  • Selling of the Apartment Features & Benefits
  • Overcoming Objections
  • Asking for a Deposit
  • Would the Prospect Lease from that Associate

For more information on Apartment Mystery Shopping Services and the Ellis Benchmark Program, contact us.

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